RESCHEDULE & CANCELLATION POLICY
How do I schedule a photography order?
Shoot us a call or email to discuss weekly availability
When will my photos be ready?
Your photos will be ready for download the next business day, Friday, Saturday, Sunday Shoots will be delivered on Monday***. Our goal is no later than 8:00pm, and 90% of the time, you’ll get them before noon. You can expect to receive an email when your photos are ready. HOWEVER, sometimes emails go to spam or disappear in cyberspace. So if you haven’t received a confirmation email, you can always send us an email to verify order status.
What about weekends?
Vanguard.Media photographers are on a Monday – Friday schedule. However, we can always ask if a photographer is available on the weekend. We do charge an additional $50 as an incentive to the photographers.
What areas do you serve?
Our normal areas include most of Southern California, but we’ll shoot anywhere! If your property is outside our typical boundaries, we have to charge for time and travel.
Extended Travel fee for outside San Diego
Shoots outside San Diego will have an additional travel fee added to your package cost.
LA county - 100$, Orange County- 75$, San Bernardino- 75$ . *Further Locations to be discussed*
How do I download my photos?
High Resolution Photos will be delivered via Dropbox directly to your email for you to download.
How many photos do I get?
30-50 photos depending on the package.
Is there a Reschedule fee?
Yes, a rescheduling fee of 50$ will be added to to total if not notified within 24 hours prior to shoot.
Is there a Cancelation Fee?
Yes, a Cancel fee of 100$ will be imposed if not notified 48 hours prior to shoot date.